Support

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Response time
Within 24 hours
Email support
hello@marcanicv.com
Billing & access
Restore purchases from Billing

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Popular questions

How do I unlock a premium template?

Choose Pro Monthly or Pro Yearly to unlock every premium template.

Can I edit premium templates before purchasing?

Yes. You can explore the builder for free, then upgrade to Pro when you want premium templates, more AI editing help, and cloud sync.

How do I restore a purchase?

Visit Billing and use “Restore purchase” if you signed in with a different account or your access did not sync.

Do you offer refunds?

If something goes wrong, contact support and we will review your request.

How many resumes can I create?

Free accounts can create up to 5 resumes, and paid plans give you more room plus cloud features.

Can I add a photo to my resume?

Yes, on photo-enabled templates. For ATS-focused resumes, keep in mind that photos are still discouraged in many regions.